Managed IT Services

Our typical service offering comprises all of the tasks, duties and responsibilities typically performed by an in-house Information Technology (IT) department.

Our most frequently selected services plan is based on a flat monthly fee. As such, the accurate budgeting of your Information Technology costs is a fairly easy process.

Also, we offer a variety of cost-effective pricing structures and managed network service plans.

But, we also can customize a solution as we have a great deal of flexibility as to how our managed services may be procured.

Our managed services offerings are a great way for small and medium sized businesses to outsource their IT needs at a much lower cost than trying to build a comparable in-house IT support department.

Some of the benefits of our offering include:

  • Greater peace of mind that comes from knowing we will proactively monitor your network, desktops and devices on a a round-the-clock basis
  • Single point of contact for all of your infrastructure management
  • Single service provider versus multiple vendors
  • Defined Services Level Agreement (for service delivery)
  • Predictable service costs for budgeting purposes via our fixed price or unlimited IT support contracts
  • Cost avoidance of building, maintaining and supporting an internal management and reporting systems and applications
  • Considerably Lower Total Cost Ownership (TCO) with a more complete and comprehensive service coverage leveraging the best technology tools currently available in our marketplace.

As part of this comprehensive offering, we can craft a solution that comprises the following tasks:

  • Managed Voice Access and Networking
  • Managed Integrated Access
  • Managed IP Address Management
  • Managed Remote Access
  • Network, Desktop and Device Monitoring Services
  • Network Element Management
  • Network Management Services
  • Fault Performance Management
  • Configuration Management
  • Managed Router Services
  • Managed Server Services
  • Managed VPN / IP-VPN
  • Managed VoIP Service
  • Managed Wireless LAN (WLAN)
  • Asset Management
  • Managed Videoconferencing
  • Managed IP-PBX Applications
  • Hosted IP-PBX Applications
  • Managed Voice Security
  • Managed Firewall
  • Managed Intrusion Detection
  • Vulnerability Scanning
  • Incident Management
  • Anti-Virus, Malware and Spam Management
  • Secure Messaging to include E-mail
  • Threat Assessment Monitoring
  • Managed Business Continuity Service
  • Software and Hardware as a Service (SaaS)
  • Managed Network and Endpoint Security
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